Privacy Policy

This Privacy Policy explains how Toilet Seat Company, a division of Caruso Consulting Co Ltd ("we", "us", or "our"), collects, uses, and protects information about visitors to toiletseat.company.

1. Who We Are

Toilet Seat Company is a trading name of Caruso Consulting Co Ltd. Our registered address is 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand. VAT ID: 0765554000332. You can contact us at [email protected] or on +66 098 391 3877.

2. What Information We Collect

Information You Provide

We do not operate web contact forms on this website. If you contact us by email or telephone, we collect the information you choose to share with us, such as your name, email address, and the content of your message.

Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect certain technical information, including your IP address, browser type and version, operating system, the pages you visit, the time and duration of your visit, and the referring URL. This information is used to improve our website and understand how visitors use it.

3. Cookies

Our website uses cookies — small text files stored on your device — to enhance your experience and to help us understand how our site is used. We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly. These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with our website. We use Google Analytics for this purpose (see below).
• Marketing cookies: Used by advertising platforms such as Google Ads and Meta (Facebook) to measure the effectiveness of our advertising campaigns and, where you have consented, to show you relevant advertisements.

You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyse how visitors use our website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Meta (Facebook) Pixel

We may use the Meta Pixel, a piece of code provided by Meta Platforms, Inc., to measure the effectiveness of our advertising, understand actions people take on our website, and reach people who have visited our website with relevant advertisements on Facebook and Instagram. The Meta Pixel collects data including page views and certain user actions. You can learn more about how Meta uses data at Meta's Privacy Policy.

6. How We Use Your Information

We use the information we collect to:

• Respond to enquiries you send to us by email or telephone
• Improve and optimise our website and its content
• Understand our website audience and how they use our site
• Measure the performance of our advertising campaigns
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Third-Party Services

Our website links to and works with several third-party services, including Google Analytics, Google Ads, Meta Pixel, and our country-specific e-commerce stores. These services have their own privacy policies, which we encourage you to review.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Email correspondence is typically retained for up to 3 years. Analytics data collected via Google Analytics is subject to Google's own retention policies.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to have inaccurate data corrected
• The right to have your data deleted (the "right to be forgotten")
• The right to restrict or object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

As a global company, your information may be transferred to and processed in countries outside your own, including Thailand (where our headquarters is located) and the United States (where Google's servers are based). We ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +66 098 391 3877
Address: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand